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Shelley Zapp has a diverse work experience, starting with their current position as President at MUNIvers. Prior to this, they served as President at Agilyx Group, where they oversaw ERP implementations and services for various organizations. Before that, Shelley worked as CEO and President at Unit4, where they led the North American office and achieved significant growth. Their earlier roles include serving as Director of Software Development at Unit4 and Business Information Analyst at FortisBC. In these positions, they managed software development teams and played a key role in business analysis and system implementation.

Shelley Zapp attended the University of Victoria in 1998, studying Business Administration. Prior to that, they studied Computer Science at Camosun College from 1982 to 1984. Shelley also holds a certification in Project Management (PMP).