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Lokesh Kumar is an experienced professional in technical support and service delivery, currently serving as a Senior Support Manager at Simpplr and a Technical Services Manager at agilon health. With a career spanning over 18 years, Lokesh has held leadership roles in various companies, including mphrX and Conduent HR Services, where responsibilities included managing teams of engineers and ensuring seamless product utilization for clients. Previous positions include Client Operations Manager at Xerox, where operational support was planned and controlled for multiple US clients, and Experienced BOA at Hewitt Associates, focusing on service level agreements and process management. Lokesh holds a Bachelor in Computer Application from Indira Gandhi National Open University and a Bachelor of Mathematics from Magadh University.