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Jeffrey Hardy is an experienced Training Manager currently with agilon health since April 2023. Previously, Jeffrey held the same title at Nova Healthcare Administrators, Inc. from March 2020 to January 2023, where efforts centered on the continuous development of associates and leading a team of Training Specialists. At BlueCross BlueShield of Western New York, from August 1999 to February 2020, Jeffrey functioned as a Learning and Development Consultant, managing corporate training initiatives and fostering relationships with management to address training needs. Earlier in Jeffrey's career, leadership was demonstrated as Claims Adjuster/Team Leader at MERCHANTS INSURANCE GROUP, INC from September 1995 to August 1999, overseeing operations and staff performance. Jeffrey's professional journey began as a Communications Specialist at Tops Markets, where responsibilities included developing corporate communications and public relations initiatives. Jeffrey holds a Bachelor's degree in Communications from Buffalo State University.