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Ursula L. is a seasoned professional in customer success and account management, currently serving as a Customer Success Manager at AGILITA AG since June 2022. Prior experience includes a role as Key Account Manager at Swisscom from September 2019 to April 2022 and various positions at Lionbridge and CLS Communication, including Marketing Manager, Business Development Manager, and Senior Project Manager. Ursula L. began a career with a foundation in consultancy as an Area Manager/Project Manager at Integron and as a Consultant at Mega Software GmbH, along with experience as a Tour Guide at REWE Touristik GmbH. Ursula L. holds degrees in International Business from both the University of Applied Sciences and Arts Dortmund and the Amsterdam University of Applied Sciences, completing studies between 1998 and 2002.