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Stephaan Van Heerwaarde is a seasoned professional with extensive experience in account and service management within the life sciences and printing industries. Currently serving as a Key Account Manager at Agilent Technologies since February 2018, Stephaan specializes in enterprise lab management services, customer relations at senior levels, and product life cycle management. Previous roles include Regional Service Manager at Leica Biosystems, where service growth was driven across Northern and Eastern Europe, and Service Business Manager at Agilent Technologies, overseeing a team of 21 engineers. With a foundation in technical support and service management from notable companies such as Canon and Oce, Stephaan demonstrates a strong commitment to customer satisfaction and team leadership. Educational qualifications include a Bachelor of Business Administration from Amsterdam University of Applied Sciences and participation in the Emerging Leaders Program in 2016.