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Joan has worked in the aging services network for more than 35 years, improving the lives of older adults and their families across Massachusetts. As Chief Executive Officer, she is passionate about advancing collaborations with healthcare systems to address the social determinants of health. She is a licensed independent clinical social worker with certifications in alcohol/substance abuse and gerontology, and her early work focused on behavioral health, disease prevention, and elder abuse. She is on the boards of several local, state, and national organizations, including the Lawrence Partnership, My Care Family, North Shore Chamber of Commerce, and USAging. Joan and her husband live in Haverhill and have two adult children.