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Laura Gainer is a seasoned professional in client support and customer advocacy, currently serving as the Client Support Team Lead and Director of Client Support at AgencyBloc since December 2022. Prior to this role, Laura Gainer held the position of Customer Advocacy Supervisor at FormFire from September 2020 to December 2022, and spent over 20 years at Charles S Lurie Insurance and Financial Services as an Executive Marketing Assistant. Laura Gainer also gained experience as a Customer Service Representative at Progressive Insurance in 2004. Educationally, Laura Gainer earned a Bachelor of Science in Marketing from Youngstown State University between 1989 and 1994.