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Funda Ozenc is an accomplished professional with extensive experience in quality, clinical excellence, and customer experience within the aged care sector. Currently serving as the Executive General Manager of Quality & Clinical Excellence at VMCH since January 2020, Funda previously held key roles including GM Customer Experience at Royal Freemasons LTD and General Manager at Allity Aged Care. With a solid educational background that includes an MBA in Human Resources Management and ongoing studies in registered nursing, Funda is also engaged in governance education through the Governance Institute of Australia. A career trajectory marked by progressive leadership positions reflects a strong commitment to enhancing organizational performance and quality standards in healthcare.