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Neil Ward is an experienced professional specializing in account management and product specialization within the financial and customer service sectors. Currently serving as an Account Manager at Lead Tech since August 2023, Neil has been with Age Partnership since May 2014, initially excelling in customer service before transitioning to a Product Specialist role after obtaining CeMap and CeRER qualifications for Equity Release Advisory. Previous roles include Lettings Manager at Bridgefords, where leadership of a team was a key responsibility, and WEBSITE Adviser/Sales at BT Group, focusing on marketing strategies for businesses. Neil's career began at O2, progressing from Sales Assistant to Assistant Manager, demonstrating a strong foundation in sales and customer service.