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Travis McGrath is an accomplished business development executive with extensive experience in customer operations and client experience management. Currently serving as Vice President of Business Development at Against The Grain since January 2024, Travis previously held leadership roles at Dovetail Software as Director of Customer Operations and at Exago Inc. as VP of Client Experience. Key successes include maintaining a 92% account retention rate and significantly improving client onboarding processes. Travis has a history of managing teams focused on client services and success, implementing operational strategies, and participating in executive committees to shape product development. Earlier roles include Chief Financial Officer at DiscNY Inc. and various positions within Bard College and Hoop Mountain Basketball, complemented by a B.A. in Mathematics from Bard College.