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Stephanie Abell serves as Product Owner of GrievancesHub and as Compliance Specialist of PAHub at Agadia Systems, Inc. Her focus is on creating a solution for health plans and PBMS to help automate the grievance process as well as tracking regulatory compliance on prior authorizations and appeals.

Stephanie brings more than 18 years of experience with Medicare Advantage and Prescription Drug Plans. Prior to joining Agadia, she served as manager of Medicare products at a Blue Cross plan which included overseeing claims, enrollment, billing, grievances and CTMs. She was responsible for the selection, implementation, and oversight of multiple vendors including PBMs and TPAs. Stephanie managed the creation of member materials including summary of benefits, formularies, provider and pharmacy listings, ANOCs, EOCs, and CDAG and ODAG letters. She served as operations lead for CMS audits and supported the operational pieces of CMS bids.

Stephanie earned a Bachelor’s degree in Finance from the University of Arkansas at Little Rock.