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Craig Keaney is a seasoned executive with extensive experience in operations, customer service, and organizational development across various sectors, particularly in financial services and healthcare. Currently serving as Senior Vice President at Afiniti since September 2020, Keaney focuses on utilizing artificial intelligence and advanced analytics to enhance enterprise profitability. Prior roles include Principal at Keaney & Associates, Senior Vice President of Transactions at Optum, and nearly three decades at JPMorgan Chase & Co., where Keaney held multiple senior leadership positions in consumer sales, customer service, and commercial loan services. Keaney holds an MBA from Arizona State University and a BA in Management of Information Systems from the New York Institute of Technology.