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Mark Couch

Prod Support, Support Center, Access Mgmt, Desktop Support Manager

Mark Couch currently serves in a dual capacity at Entertaining Opportunities and Affirmative Insurance, where responsibilities include overseeing a team of 25 Supervisors and Technicians to provide support for 4,500 Retail Customers globally. Previous leadership experience includes owning and managing Texas Wood Man, LLC, which catered to prominent clients such as the Dallas Cowboys and Top Golf. Mark Couch has also held IT Operations Shift Manager roles at Experian and Bank of America, contributing to extensive expertise in operations management and support.

Location

Dallas, United States

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