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Teal Reed is a seasoned professional with extensive experience in customer engagement and support, currently serving as Sr. Director of Customer Engagement at Affirma since May 2016. Teal's career at Affirma has included various positions focused on enhancing customer and partner satisfaction, developing strategic plans, and building relationships with key decision-makers. Prior to this role, Teal worked as a Customer Engagement Manager at Affirma Consulting and held a support analyst position at Microsoft, collaborating with global stakeholders. Teal has also gained experience in the hospitality sector as a Lead Bartender and as an Accounting Clerk at USTravel. Teal holds a degree in International Business, Spanish, and Economics from Western Washington University.