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Grant Hall is a highly experienced professional currently serving as Support Program Manager at Affirma since June 2015, where responsibilities include supervising the Microsoft Partner Incentives Onboarding Team and maintaining a 98% case SLA for over three years. Prior roles at Affirma include Senior Lead Support Analyst, Lead Support Analyst, Senior Support Analyst, and Support Analyst, showcasing a strong track record of data management and partner onboarding. Earlier experience includes an Economics Internship at Passaic County Division of Economic Development, a Sales Authority position at The Sports Authority, and roles as a Supplemental Instructor Leader and Student Intern. Grant Hall holds a Master's degree in Business Administration from Gies College of Business at the University of Illinois Urbana-Champaign and a Bachelor's degree with dual majors in Economics and Political Science from Ramapo College of New Jersey.