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Anna Gilbertson has over eight years of experience in the banking and financial services industry. Currently serving as a Business Banking Quality Control Analyst at Affinity Plus Federal Credit Union since March 2015, Anna has also held the position of Loan Officer. In these roles, responsibilities have included opening accounts, managing credit applications, underwriting, budgeting, money management, and providing credit counseling. Anna is proficient in addressing various banking transactions and troubleshooting issues related to credit and debit cards, while ensuring outstanding member service. Prior experience includes serving as a Human Resources Assistant at Arrowhead Promotion & Fulfillment, a PT Teller 1 at American Bank of North, and a Cashier at Cub Foods.