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Mercer Cook is currently the Head of Operations, Learning, and Product at ThinkHumanTV, where they oversee the OKR planning process, company task management system, and new learning product development. Previously, they worked as the Head of Content Operations, managing content creators and official content creation processes. With experience at companies like NoRedInk, Sony Pictures Entertainment, and Self-Employed as a Ghostwriter, Writer, and Editor, Mercer has a diverse background in content creation and editing. Mercer holds a master's degree in Psychology from Columbia University and a bachelor's degree in Folklore and Mythology from Harvard University.