The Customer Experience and Solutions team at AEP Energy is dedicated to enhancing client satisfaction by providing tailored energy solutions and exceptional service. This team collaborates closely with customers to understand their unique energy needs, streamline billing processes, and ensure effective communication through the contact center. Their focus on innovation and responsiveness aims to lower electricity costs and improve the overall customer journey, positioning AEP Energy as a trusted advisor in the energy sector.
Alicia Armenta
Senior Channel Manager
Brandi Nye
Managing Director Of Business ...
Darren Beattie
Senior Channel Manager
David Nash
Senior Custom Billing Analyst
Jessica Darling
Senior Channel Manager
John Lane Jr.
Manager Of Customer Experience
Kevin Swift C.e.p.
Senior Channel Manager
Mary Ambuehl
Senior Channel Manager
Matthew Schmitt
Senior Channel Manager
Troy Davis
Manager, Collections And Accou...