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Alicia Horsburgh currently serves as a Senior Client Implementation Manager at Aegon since February 2023, focusing on the implementation and management of corporate pension schemes, collaborating with financial advisers and employers, and handling Auto Enrolment processes. Alicia has held various roles at Aegon since 2007, including Account Manager (secondment) and Platform Administrator, where responsibilities encompassed managing adviser accounts, supporting employers during Auto Enrolment stages, and providing complex query assistance. Prior experience includes an Administrative Assistant position at Med Tech Inc, where office operations and customer service tasks were performed. Education was completed at Trinity Academy Edinburgh from 2001 to 2006.