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The Operations Management team at AECC is responsible for streamlining and enhancing the company's operational processes to ensure efficient delivery of services to international students. This team oversees the coordination of office functions across multiple countries, manages training programs for staff to maintain high service standards, and ensures that the business operations align with AECC's mission of providing ethical and user-friendly education guidance. By focusing on operational excellence, they support the overall goal of meeting client needs and maintaining a high satisfaction rate.