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Paulette Engelen is an experienced Learning & Development Program Manager at Adyen, responsible for scaling the company's learning culture globally through the in-house program "Paying it Forward." Key responsibilities include program design, implementation, trainer development, stakeholder collaboration, and program evaluation. Previously, Paulette served as a (Senior) Learning & Development Specialist, where training facilitation and optimizing learning offerings were pivotal. Prior experience includes a role as Training Consultant at Krauthammer, focusing on customized learning solutions and sustainable behavioral change, and as a Franchise Business Consultant at Bagels & Beans, providing consulting and training support to franchisees. Paulette holds a Master's Degree in Social Psychology and a Bachelor's Degree in Psychology from the University of Amsterdam.