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Audrey Chattos-Fregonas is a Provider Enrollment Training and Auditing Specialist at Advocate RCM since July 2022, previously serving as a Provider Enrollment Specialist - Team Lead/Trainer. Prior experience includes roles as a Certified Optician at EYES ON HIGH, LLC, where responsibilities involved patient data management and performance analysis, and a Supervisor/Social Innovation Lead at Warby Parker, focusing on team training and customer satisfaction. Earlier positions include customer service and operational roles at BARK, Optic Nerve Polaris, Lenscrafters, and Raintree South Golf Course, demonstrating a strong background in team leadership, customer service, and data-driven decision-making. Audrey has an educational background from Ohio University-Chillicothe Campus and Ohio Christian University, culminating in a high school diploma from Amanda-Clearcreek High School.