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Alicia Keener is a seasoned professional in technology consulting with extensive expertise in Microsoft Dynamics implementations. Currently serving as a Microsoft MVP at Microsoft since May 2024 and as a Director at RSM US LLP since February 2021, Alicia has led significant projects and demonstrated deep knowledge in various Dynamics certifications, including Microsoft Dynamics 365 and AX. Previously, Alicia held positions as an Omnicom Program Manager at Dynamic Consulting and a Director at PA Group USA, leading multiple AX implementations across diverse industries, notably in fashion and apparel with a focus on military products. Alicia's background also includes experience as a Business Analyst Manager for Pepsico – Frito Lay and as the owner of Ion ERP, Inc., offering independent consulting services. Educational credentials include a degree in Marketing Management from Bob Jones University.