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Jacob Rasmussen is an experienced professional in compliance, customer experience, and financial management, currently serving as the CISO and head of CX & compliance at Adversus since October 2022. Previously, Jacob held roles at Skorstensgaard A/S as Callcenter Chef, where a national customer center was established, and at ABENA as a Proceskonsulent. Jacob also managed a call center at BESTSELLER, achieving rapid cost recovery and significant revenue growth. Other notable positions include Financial Controller at Plecto, where outstanding debtors were reduced by 50%, and various customer care roles at JUST EAT. Jacob holds a Master’s degree and a Bachelor’s degree in law from Aarhus University, a LEAN Manager certification, and foundational education in economics and psychology from Vejle Handelsskole.