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Jim Silvia is a Senior Software Implementation Specialist at Advantive since September 2023, bringing a wealth of experience from previous roles including Technical Project Manager at Aventri and EMR Coordinator at the Connecticut Institute For Communities, Inc. (CIFC). With a solid background as a Technical Lead at Apelon and Field Engineer at Square 9 Softworks, Jim has implemented comprehensive document management solutions and directed training programs for diverse clientele. Earlier career experiences include service roles at Ruby Tuesday and Navy Federal Credit Union, showcasing versatility in customer service and team training. Jim holds a Bachelor of Science in Computer Engineering from the University of Hartford.