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Steven Large is an experienced Service Management professional currently serving as the Service Management Team Manager at Advania UK since June 2021. In this role, Steven oversees the day-to-day operations of a team of Service Delivery Managers, focusing on meeting and exceeding contractual commitments and service levels through Continual Service Improvement. Prior to this, Steven held similar positions at Content+Cloud, where responsibilities included managing support teams and operational support functions. Their earlier experience includes positions such as Operations Manager at Transaction Junction and various roles in support and incident management at multiple firms. Steven's educational background includes certifications from CTI Education Group and a matriculation from Pearson High School.