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Jenna Mitchell is a Customer Success Analyst with extensive experience in client relationship management and project coordination, currently employed at Advania UK since November 2021. Jenna previously held similar roles at Content+ Cloud and Vanilla, after serving as a Client Success Manager at Ascensos, where customer care outsourcing was the focus. Earlier positions include Customer Success Manager at ClearPeople and Unily, specializing in the deployment of client Intranet sites, and roles at Tech Data and Avantus / Fair Care, enhancing project and account management capabilities. Jenna possesses a Certificate in Leadership & Management from the Institute of Leadership & Management and a Chartered Institute of Marketing Certificate, among other educational qualifications.