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Cleo Amrine currently serves as a Customer Success Manager at Advanced Infrastructure, where responsibilities include building a Customer Success department and developing optimal customer journeys, as well as conducting onboarding workshops and training sessions for clients. Previously, Cleo held roles at Ezoic, first as a Technical Specialist for VIP Accounts, leading a team to enhance the post-sales experience for top-tier clients through white glove technical support and website optimization reviews. Cleo also served as a Technical Support Manager at Ezoic, addressing technical issues for web publishers and collaborating with engineering teams to resolve complex issues. Experience began with a role as a Team Member at Majestic Bay Theatres, focusing on customer service and sales. Cleo earned a Bachelor of Science in Marine Biology and Biological Oceanography from Newcastle University.