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Sen Nguyen has extensive work experience in collections and management roles. They began their career in 2007 as an Assistant at Sino-Pacific Construction Consultancy Co., Ltd. where they handled finance follow-up, human resources management, and client consultation. From 2010 to 2013, Sen worked at HSBC as a Collections Supervisor, managing overdue customer portfolios, ensuring team performance, and overseeing daily operations. They then joined HD SAISON Finance Co., Ltd in 2013 as a Call Center Operations Manager, responsible for managing call centers and developing policies and procedures. Sen moved on to COM-B Tài chính tiêu dùng OCB in 2017 as the Collections Head, before joining Concentrix in 2018 in the same role. Currently, Sen is the Head of Collections at ADVANCE.AI, responsible for managing the market in Singapore, Thailand, Philippines, and Vietnam.

Sen Nguyen's education history is as follows:

From 2018 to 2020, Sen Nguyen attended the University of Applied Sciences and Arts Northwestern Switzerland FHNW, where they obtained an MBA in Management Consulting International.

In 2011 and 2012, Sen Nguyen pursued a MiniMBA in Business Administration and Management, General. This degree was granted by the Oxford Center for Leadership in the United Kingdom.

Between 2007 and 2009, Sen Nguyen studied at the University of Economics Ho Chi Minh City, earning a Bachelor's degree in Banking and Financial Support Services.

From 2002 to 2006, Sen Nguyen attended the UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH), where they obtained a Bachelor's degree in English Language and Literature, General.

Additionally, Sen Nguyen has obtained several certifications, including "Practical Creativity for Everyone" from LinkedIn (in September 2022), "Sales: Closing Strategies" from LinkedIn (in June 2021), "Cultivating a Growth Mindset" from LinkedIn (in April 2021), "Diversity and Inclusion in a Global Enterprise" from LinkedIn (in March 2021), "Big Data in the Age of AI" from LinkedIn (in November 2020), "Accounting Foundations" from LinkedIn (in October 2020), "Corporate Financial Statement Analysis" from LinkedIn (in October 2020), "Building Your Visibility as a Leader" from LinkedIn (in September 2020), "Executive Leadership" from LinkedIn (in September 2020), "How to Make Strategic Thinking a Habit" from LinkedIn (in September 2020), "Influencing Others" from LinkedIn (in September 2020), "Strategic Thinking" from LinkedIn (in September 2020), "Becoming a Thought Leader" from LinkedIn (in August 2020), "Leadership Mindsets" from LinkedIn (in August 2020), and "Leadership Stories: 5-Minute Lessons in Leading People" from LinkedIn (in August 2020).