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Nikhil Agarwal has extensive experience in Salesforce development and customer relationship management, currently serving as the Head of CRM at ADSS since May 2017, where previous roles included Senior Salesforce Developer. Prior to ADSS, Nikhil worked as a Salesforce Consultant at TECOM Group Dubai from May 2015 to April 2017 and as a Salesforce Developer at Schneider Electric from January 2013 to April 2015. Nikhil holds an Engineer’s Degree in Computer Science from Vellore Institute of Technology, attained from June 2009 to May 2013.