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Sophia Gray is an experienced professional in account management and customer success, currently serving as the Account Manager Team Lead at Adobe since April 2019. Prior to this role, Sophia held several positions at Rakuten Marketing from January 2015 to February 2019, including Director of Client Services. Earlier career experience includes working at Crimtan as a Senior Account Manager and Account Manager between June 2011 and December 2014. Sophia holds a BA in English from the University of Plymouth, obtained from 2007 to 2010, and attended Rickmansworth from 2005 to 2007.