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Mark Loera has experience working in various roles at different companies including AX9 as a SoCal Branch Administrator, Portfolio Insider as a Sourcing Manager, Digital Creative Institute as an Admissions Specialist, and USAA as a Member Solutions Senior Specialist - Insurance agent. In these roles, Mark has demonstrated skills in verifying qualifications, conducting interviews, providing in-service information, meeting deadlines, managing escalated service issues, creating educational materials, facilitating meetings, conducting quality assurance audits, and exceeding retention quotas.