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Gerard Roca Nogués is a seasoned professional in operations and billing management with extensive experience spanning over a decade. Currently serving as the Head of Billing and Collections at Holaluz.com since September 2020, Gerard focuses on process automation, performance analysis, and strategic scalability within the team. Prior roles include significant positions at SUEZ, where responsibilities ranged from Head of Development in the billing cycle area to Project Manager, contributing to the AquaCIS Suite for water cycle management. Gerard's background also includes analytical roles at Transcom WorldWide and Zurich Financial Services, complemented by a solid educational foundation in computer science engineering and project management certifications.