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Kenedy Freeman is a Technical Account Manager at Captify® since April 2022, specializing in technical expertise, troubleshooting integrations, and optimizing operational efficiencies through detailed process analysis. Kenedy supports internal teams with product and data solutions while ensuring campaign performance remains within a <10% discrepancy through data analysis. Previous experience includes roles as a Communications Strategy Planner at Generator Media + Analytics, serving notable accounts such as American Red Cross, and as a Digital Marketing Associate at Glanbia Nutritionals. Kenedy's earlier positions also include administrative support and digital marketing roles at various organizations, culminating in a degree in Communication Arts from the University of Wisconsin-Madison. Skills include Jira, Confluence, HTML, and data analysis.