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Benz Kek is an experienced software professional with a strong background in technical support and software engineering. Currently serving as Software Support Team Lead at Adaptavist since August 2020, Benz has progressed through roles including Senior Software Support Engineer and Software Support Engineer, providing support for Atlassian JIRA Server applications. Previously, Benz worked at ServiceRocket and Atlassian as an Application Support Engineer and Support Engineer, respectively, assisting corporate customers across EMEA time zones. Earlier experience includes software development at Linkdood and research roles at Multimedia University, focusing on computer vision and embedded systems. Benz holds a Master of Science in Information Technology and a Bachelor's degree in Security Technology from Multimedia University.