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Koen Roosen is an experienced professional in social work and employment coaching, currently serving as Vakbondsverantwoordelijke ACV Puls Retail at ACV since November 2021, where responsibilities include coaching employee representatives in retail, mediating in collective disputes, and negotiating collective labor agreements. Previous roles include Jobcoach at Groep INTRO vzw, focusing on supporting employers and guiding job seekers, and Opbouwwerker Team Arbeid at Samenlevingsopbouw Antwerpen stad vzw, where Koen organized and empowered job seekers in vulnerable positions. Additional experience includes serving as Bestuurder at PWA Antwerpen and Senior coach at SBS Skill BuilderS, along with earlier positions in job coaching and dossier management. Koen Roosen holds a Bachelor's degree in Social Work from Katholieke Hogeschool Leuven and is pursuing a Master's degree in Social Work and Social Policy at KU Leuven, complemented by various coaching and mentoring certifications.