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Greg Brimble is an accomplished professional with extensive experience in operational excellence and customer onboarding within the financial services industry. Currently serving as the Customer Value & Onboarding Director for APAC at ActiveOps, Greg has previously held significant roles at Westpac Group, focusing on enhancing operational management capabilities within Mortgage Operations. Notably, Greg has a strong background in the ActiveOps methodology, having progressed from Customer Relationship Manager to Head of Capability and Development for AsiaPac while implementing effective workforce management solutions. Greg's career began at Westpac, where over 15 years were spent across various roles in retail banking and operational management. Academic credentials include a Post Graduate Certificate in Service Operations Management from the University of Warwick and a Graduate Certificate in Management from the University of South Australia.