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Granit Gashi is an experienced professional with a background in IT and retail. Currently serving as a Winkelmedewerker at Action since February 2022, Granit is responsible for leading staff, coordinating operations, handling customer inquiries, managing cash registers, processing shipments, and maintaining the store's organization. Previous positions include a role in the Capaciteits Team at Guidion and internships at ICT Concept B.V. and Gemeente Hilversum, where Granit focused on service desk operations, including creating and resolving service desk tickets, answering incoming calls, and configuring laptops. Granit holds a Propedeuse in Business IT and Management from Amsterdam University of Applied Sciences and an MBO Level 4 qualification in ICT Management from ROC van Amsterdam.