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Tom holds a Bachelor of Social Science and has worked in front-line child protection for over 20 years, holding roles ranging from Team Leader, Senior Practitioner, and Manager with the Department of Child Safety, Youth and Women in Brisbane.

Tom has acted in senior executive roles throughout South East Queensland including Regional Director (Brisbane, Logan, Toowoomba, and Western Queensland) and Director of Placement and Support Services in Brisbane. He also worked as an Executive Officer to two Director-Generals and was Departmental Liaison Officer to two Ministers for Child Safety.