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Mikael Souza possesses extensive experience in software automation and cloud services, currently serving at ACT Digital, where responsibilities include managing Automation Pipelines and integrating tools via APIs. Previous roles encompass Site Reliability Engineer at Claranet, where management of CI/CD Pipelines and AWS services was critical, and DevOps Engineer at Avanade, focusing on Software Lifecycle Management. Additional experience includes freelance Python development, NOC Systems Analyst at Neurotech, and Senior Support Technician at HSBS, where Mikael developed automation tools. Education includes a degree in Technology in Computer Networks from Estácio and certifications from Microsoft and ETEC.