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Liliana Ciccarelli has extensive experience in consumer protection and legal services, currently serving as a Conciliatore at Acquirente Unico S.p.A. since October 2013, with a focus on conciliation services for ARERA. Previously, from December 2000 to September 2013, Liliana worked as the responsabile servizio tutela consumatori at Cittadinanzattiva onlus, specializing in legal matters. Additionally, Liliana held the position of Segretario Generale at Consumers' Forum from March 2010 to July 2012. Liliana holds a laurea in giurisprudenza from La Sapienza and completed studies at Liceo Classico Vitruvio Pollione in Formia.