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Brett Rains is a seasoned professional with extensive experience in client relationship management and operations across various industries, including insurance and technology. Currently serving as Client Relationship Manager at Acquire BPO since September 2022, Brett has previously held significant roles such as Operations Manager at Tokio Marine Highland, where responsibilities included team leadership, vendor management, and strategic process improvements. Additional experience includes managerial positions at Reliant Rehabilitation, Alkami Technology, Sabre Corporation, Jack Henry & Associates, and First Horizon National Corporation, with a focus on IT support services, customer communication, and service desk operations. Brett holds a Bachelor of Science in Hotel and Restaurant Management from the University of Houston and has furthered education at The University of Texas at Arlington and Kilgore College.