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Duane Pope is an experienced IT professional currently serving as an Infrastructure Engineer at ACH Group since August 2023. Previously, Duane held the position of Senior Service Delivery Engineer, Enterprise at efex from April to August 2023, and worked as an ICT Senior Support Technician at Minda Incorporated between August 2022 and April 2023. Duane also served as an ICT Support Coordinator at Fulton Hogan for a brief period in mid-2022 and was an IT Technician at Christian Brothers College - Adelaide from August 2016 to June 2022. Earlier in the career, Duane was a Helpdesk Team Leader at Schneider Electric, where responsibilities included overseeing IT support during building fit-outs and managing helpdesk operations to enhance customer support. Duane's technical expertise was further developed as a Technical Services Engineer at Logi-Tech Pty Ltd and as an IT Support Technician at Schneider Electric prior to that role.