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Jim Schloss is a seasoned professional with extensive experience in program and operations management, particularly within state Medicaid systems. Currently serving as Program Director at Acentra Health since 2006, Jim oversees complex Medicaid system operations, including strategic planning, budgeting, and execution. Prior experience includes roles as Senior Operations Manager for the Michigan Community Health Automated Medicaid Payment System and Operations Support Manager for Michigan's Medicaid Claims Processing System. Between 1997 and 2006, Jim was a Project Team Lead at Electronic Data Systems, consulting for various government organizations and corporations. Early career positions include Operations Manager roles at Office Depot and Walmart, where Jim managed multiple locations and operational activities. Jim holds a Bachelor's degree in International/Global Studies from the University of South Florida.