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Veronica M. is an experienced professional currently serving as the Incidents Lead at Accurx since June 2021. Previously, Veronica held various positions at Monzo from September 2018 to June 2021, including Financial Crime Operations Manager, Customer Operations Manager, and Customer Support. Prior experience includes an Administrative Officer role at the Ministry of Justice UK and a Legal Support Assistant position at Ashfords LLP. Additionally, Veronica was a Freelance Virtual Assistant at SendNod and worked in the permit management team at Parking Control Management (UK) Limited. Education includes a BA (Honours) in Social Policy and Criminology from The Open University, with previous studies at Chapman University and Bentley School, along with completing education at Northgate High School.