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Mako Samson is a User Experience/Product Designer with extensive experience in overseeing product design lifecycles, particularly in workspace booking and healthcare CMMS software at Accruent. Mako has contributed as a volunteer designer at Code for Chicago, enhancing community service websites through accessibility reviews and heuristic analyses. Previous roles include conducting user research and wireframing for social media applications at Vlogmi Corporation, developing a mobile e-commerce site for a tea shop during a Springboard project, and leading a design sprint for a workspace finder app. Mako's background in psychology, complemented by certifications in UX/UI design, supports a user-centered design approach aimed at improving usability and user experience across various platforms.