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Monique W. currently serves as a Senior Customer Success Executive at Accolade, Inc., a position held since December 2021, following a role as Customer Success Executive. Prior experience includes various positions at Aon, where Monique held the titles of Health & Benefits Consultant and Health & Benefits Analyst from August 2016 to December 2021, as well as a Health & Benefits Customer Service Specialist from February 2013 to February 2016. Monique also worked at Mercer as a Pension Specialist for a brief tenure in 2016. Currently pursuing a Bachelor's degree in Psychology at Loyola University Chicago, expected to graduate in June 2024.