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Mark Hall has worked as a Noc Engineer at Access One, Inc. since 2013. In this role, they provide technical support to customers managing their voice and data networks. Mark utilizes Access One's switch to troubleshoot network service issues, including performing call traps, testing circuits, activating RCF's, and re-directing Toll Free numbers. Previously, Mark worked as a Technical Support Engineer at AT&T from 1997 to 2012.

Mark Hall attended Richard J. Daley College from 1986 to 1988, where they studied Computer Science. There is no information available about their degree or field of study at this college. Mark Hall also attended De La Salle Institute in Chicago, Il, although no specific dates or details are provided about this educational experience.