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Morenike Oshin has extensive experience in business development and operations within the banking sector, currently serving as a Senior Business Development Manager at Access Bank Plc since September 2012. Achievements include driving a 68% increase in branch profitability through off-site ATM installations and enhancing customer engagement through the redesign of service manuals, resulting in a 45% growth in the customer base. Previously, Oshin led teams focused on settlement and reconciliation efforts, improving customer satisfaction and net promoter scores, and managed operations to streamline processes and combat fraud. Oshin's early career at Zenith Bank Plc featured successes in workflow redesign and error reduction, contributing significantly to branch revenue growth and operational efficiency. Education was completed at Olabisi Onabanjo University.