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Rina S. Pandalai is a seasoned executive with extensive experience in financial services and digital transformation. Currently serving as Managing Director and NA Insurance and Banking Lead at Accenture since September 2021, Rina oversees customer experience and digital services for Insurance and Banking clients. Previously, Rina held a leadership role at PublicisSapient, where Rina was instrumental in building a Management Consulting and Customer Experience Innovation Practice. Rina's notable tenure at Citi included various senior positions, such as Digital Transformation Lead for the Global Consumer Bank and Chief Strategy Officer for the US Retail Bank. Rina also contributed to non-profit governance as a Board Member for the Bronx Charter School for the Arts. Rina holds an MBA in Finance and Strategy from The University of Chicago Booth School of Business and a BS in Economics and International Strategy from NYU Stern School of Business.